User Data Policy
Effective Date: August 23, 2025
At Botomation, we respect your privacy and are committed to protecting your personal data. In compliance with GDPR, CCPA, and Meta’s platform requirements, this page explains how users can request deletion of their data.
What Data We Collect:
When you interact with our WhatsApp Business API or other chatbot services, we may collect:
Your name, phone number, or profile information (as provided by WhatsApp or Meta).
Message content you send to our WhatsApp Business number.
Metadata related to your interactions (timestamps, opt-in/opt-out status).
We do not sell or share your data with third parties for marketing purposes.
How to Request Data Deletion:
If you wish to request deletion of your personal data:
Send an email to support@botomation.com with the subject line: Data Deletion Request.
Include your WhatsApp phone number and any other identifiers we may need to locate your data.
Once verified, we will delete your personal data from our systems within 30 days (unless required to retain it for legal or compliance reasons).
Automatic Deletion:
WhatsApp conversations may automatically expire based on WhatsApp retention policies.
We periodically purge inactive customer data to maintain security and compliance.
Contact Us:
If you have any questions about this policy or your data, please contact us:
https://botomation.tech/contact